Flagship service
The Ark 360 Review.
A complete, objective review of your whole operation, delivered by people who own and run clubs and commercial property, with a prioritized plan you can act on.
Starting at
remote
on-site + travel
Starting prices in USD; local-currency pricing on request. Final quote depends on size and number of sites.What we review
Everything an owner should see, and often can't.
Staffing & payroll
Staffing levels, schedules, roles, pay structures and labor cost against revenue.
Revenue & pricing
Memberships, rates, packages, programming, ancillary revenue and how prices are set.
Member & guest experience
The journey from first enquiry to renewal or return: service, communication, retention.
Property & amenities
The look, feel and condition of the property: facilities, maintenance, capex priorities.
Systems & reporting
Software, data, KPIs and the numbers owners actually see each month.
Leadership & operations
Management structure, accountability, processes, vendors and contracts.
Process
Four stages.
Kick-off
Goals, context and a structured data request: P&L, payroll, pricing, membership or occupancy data.
Analysis
We work through the numbers and systems remotely and benchmark your operation against itself over time.
Walkthrough
A site visit (on-site option) or a guided video walkthrough of the property, amenities and guest journey.
Findings
A frank readout session with you, followed by the written report and action plan.
Timelines depend on the size of the operation and how quickly data is available; we agree them up front.
Deliverables
What you get.
Clear, written and prioritized, so you and your team can act on it, with or without us.
- Executive summaryThe honest picture on one page.
- Scorecard across all six areasWhere you're strong, where to watch, what to fix.
- Staffing & payroll modelCurrent vs. recommended staffing levels and labor cost.
- Revenue & pricing recommendations
- Property & amenities punch listFrom quick fixes to capex priorities.
- 90-day action planOwners, priorities and the first steps.
- Readout sessionWalk through findings with you and your leadership.
Sample Ark 360 Review report
An anonymized sample report will be added here once approved.
Start here
Get an objective first look. Free.
The Ark Health Check is a free 30-minute call and a 1-page scorecard. We tell you where we would look first, with no obligation.